For property owners
Meet the three I'd hire to watch my agent
Set each one up once. They just run. It works from what already reaches you — the statement, the PDF, the spreadsheet. No portal access required.
Shift log · Tuesday
Waiting on you
Send the query to the agent? It quotes the invoice numbers and the statement dates, and it asks rather than accuses — you keep the relationship and still get an answer.
Written downso far
In your words
Things people actually ask.
No workflow to build. You say it the way you'd say it to a new hire.
Compare what we paid for repairs this year against last, per building.
Which units have been empty more than a month, and what did the agent say about each?
Tell me every lease that expires before September and what the rent is now.
The staff
The three I'd hire first.
Hire one, or all three. They hand work to each other, and each is the same Hand with a different brief and different accounts attached. You name them.
Vera
Statements
- Reads it the day it lands
- Compares it to last month
- Flags what moved
- Queries the difference
Gmail Drive Sheets PDF
Signed in once, and only for this company.
For “the PDF I file and never open”
Hale
Renewals
- Watches every expiry
- Starts the review early
- Pulls comparable rents
- Books the conversation
Calendar Drive Gmail Notion
Signed in once, and only for this company.
For “the rent review I clocked in month eleven”
Bo
Arrears
- Tracks rent received
- Ages every balance
- Drafts the reminder
- Escalates on my rules
Sheets Gmail Calendar
Signed in once, and only for this company.
For “four days late, every month, for a year”
The jobs
The jobs they do here.
Each one is a brief, not a feature. Open it for how it goes, where it stops, and what it needs.
What renews in the next sixty days, and what should we re-quote?
Book the dentist, the car service and the eye test. Any time except Friday.
They have had it for six weeks. Write the complaint and tell me who it goes to.
The sheet and the system do not agree on last month. Find every difference.
These three charges are wrong. Get them refunded.
I have been away since Thursday. What did I miss?
Questions
The ones that come up first.
I already pay a managing agent. Is this saying they are bad at their job?
No. A good agent is running dozens of buildings and reports on exceptions. This reads everything they send you and asks about the things that did not make the exception list — usually because they were small. Owners who use it tend to have better conversations with their agent, not fewer.
Does it need access to the agent's system?
No, and that is the point. It works from what already reaches you: the statements in your inbox, the PDFs in your drive, the spreadsheet you keep. If your agent gives you a portal login you can connect that too, but nothing here depends on it.
Property owners: get started today.
Sign in, brief your first Hand, and read what it did. Plans start at $20 a month, with work included.
