For agency owners
Meet the three I'd hire before another account manager
Set each one up once. They just run.
Nothing goes to a client until you have read it.
The staff
Hire one, or all three. They hand work to each other, and every one of them is the same object with a different brief and different accounts attached.
Marlow
New business
MARLOW WRITES THE PITCH.
- Docs
- Gmail
- Calendar
- Slack
Signed in once, and only for this company.
- Reads the brief
- Reuses what won last time
- Prices the scope
- Books the pitch call
the deck I start at 11pm
Iris
Production
IRIS SHIPS THE FILE.
- Drive
- Figma
- Slack
- Notion
Signed in once, and only for this company.
- Cuts every version
- Names them properly
- Chases the feedback
- Files the final
no more final_v7_REAL
Rey
Collections
REY GETS ME PAID.
- Stripe
- Gmail
- Sheets
Signed in once, and only for this company.
- Checks Stripe every Friday
- Sends the invoice
- Flags what is late
- Drafts the chaser
the awkward email I keep not sending
An hour of it, as it actually goes
One Hand, one job, and the part where it stops and asks. Not every shift log starts in the morning, and nothing below leaves the building until you say so.
Send the three chasers? Kessler's is firmer than the others — they have promised twice. Nothing goes out until you say so.
In your words
Things people actually ask
- “Scope this brief against what we charged Kessler and tell me where we lost money last time.”
- “The client changed the deadline. Work out what that breaks and who needs telling.”
- “Pull every asset we shipped for Northline this quarter into one folder for the review.”
Questions
The ones that come up first
We already have a project tool. Does this replace it?
No, and don't make it. Keep shipping work where you ship it. What Hands adds is the staff doing the work between the work, and a record of what they did — the pipeline, the activity, the decisions waiting on you. If your project tool is where files live, a Hand uses it as a tool like anyone else would.
Can a client's Hand see another client's work?
No. Each client can be its own company in the app, with its own projects, files, memory and connected accounts. A Hand in one cannot list the staff of another, read its transcripts or reach its Gmail — that's enforced in the database, not the interface.