For loan providers
Meet the three I'd hire before another underwriter
Set each one up once. They just run. Nothing goes to a borrower until you have read it.
Shift log · Monday
Waiting on you
Send the four? Kessler's is different from the rest — they asked first and I have used their own words back. Nothing goes out until you say so.
Written downso far
In your words
Things people actually ask.
No workflow to build. You say it the way you'd say it to a new hire.
Which of our loans mature in the next ninety days, and which borrowers have not been contacted?
Pull the title report on this file and tell me what sits ahead of us.
Run the payoff on the Kessler note as of the thirtieth.
The staff
The three I'd hire first.
Hire one, or all three. They hand work to each other, and each is the same Hand with a different brief and different accounts attached. You name them.
Cass
Intake
- Reads the application
- Lists what is missing
- Pulls the title and the liens
- Chases the borrower
Gmail Files Browser
Signed in once, and only for this company.
For “the file that sat for a week”
Sable
Credit
- Builds the exit
- Checks the comps
- Stress-tests the rate
- Says what it hangs on
Sheets Browser Files
Signed in once, and only for this company.
For “the memo nobody wants to write”
Rey
Servicing
- Tracks every due date
- Flags a late one that day
- Drafts the notice
- Keeps the payoff current
Sheets Gmail Calendar
Signed in once, and only for this company.
For “the maturity I nearly missed”
The jobs
The jobs they do here.
Each one is a brief, not a feature. Open it for how it goes, where it stops, and what it needs.
Read this and tell me what I should be worried about.
Tell me the moment that filing appears.
Anyone new who writes in, have a packet ready before I ring them.
Fill this in from what you already have, and tell me the bits you cannot answer.
Which subcontractors still have not sent their insurance certificates?
Every managing agent within twenty miles who runs more than fifty units.
Who have I emailed in the last month who never replied?
What is due before the end of the month that nobody has started?
Update everything from this week's email before I look at the pipeline.
Questions
The ones that come up first.
Is this making credit decisions?
No. It does the legwork — reading the package, pulling the title, building the comparison, saying what the file is missing. The credit decision is yours, and everything it used to reach a recommendation has a source you can open.
Where does borrower data end up?
In your own Hands account, kept apart from every other customer's, with each borrower's file in the company it belongs to. We never sell it or train models on it, and you can export the whole record whenever you like. A Hand works on its own computer, never yours.
Real estate lenders: get started today.
Sign in, brief your first Hand, and read what it did. Plans start at $20 a month, with work included.
