For property managers
Meet the three I'd hire before the next renewal slips
Set each one up once. They just run. Nothing reaches a tenant or a vendor until you have read it.
Shift log · Monday
Waiting on you
Send the nine renewal notices? Two have rent increases over 5% — I've flagged those separately, and they need your eye before anything goes out.
Written downso far
In your words
Things people actually ask.
No workflow to build. You say it the way you'd say it to a new hire.
Tenant in 4B says they told us about the leak in March. Find out whether they did.
Pull every work order Peak Mechanical closed this year and what we paid for each.
Watch the portal tonight and tell me in the morning if anything came in as urgent.
The staff
The three I'd hire first.
Hire one, or all three. They hand work to each other, and each is the same Hand with a different brief and different accounts attached. You name them.
Dawn
Renewals
- Watches every expiry
- Starts ninety days out
- Drafts the notice
- Chases the signature
Gmail Calendar Sheets Docs
Signed in once, and only for this company.
For “the renewal nobody sent”
Cass
Vendors
- Logs every work order
- Confirms the visit
- Asks for the COI
- Files what comes back
Gmail Drive Sheets
Signed in once, and only for this company.
For “the COI that expired in March”
Rey
Arrears
- Checks rent daily
- Ages every balance
- Drafts the reminder
- Escalates on the ladder
Stripe Gmail Sheets
Signed in once, and only for this company.
For “four days late, every single month”
The jobs
The jobs they do here.
Each one is a brief, not a feature. Open it for how it goes, where it stops, and what it needs.
What renews in the next sixty days, and what should we re-quote?
Draft a reply to everything from the last fortnight. Show me the two-star one first.
Go through this morning and tell me only what actually needs me.
What could we realistically rank for that we are not even on the page for?
The sheet and the system do not agree on last month. Find every difference.
Same report as last Friday, with this week's numbers.
Close September. Tell me what is unresolved.
Work out who has not paid us and go after them.
Tell me the moment that filing appears.
Questions
The ones that come up first.
Will it send notices to tenants on its own?
Not unless you say so, each time. Anything going out to a tenant is drafted, shown to you, and sent only on your approval — and a rent increase over your threshold gets flagged separately rather than buried in a batch. This is deliberately not a product that mails your residents while you sleep.
Does it replace my property management software?
No. Your PMS stays the system of record for ledgers and payments. A Hand reads what it needs, does the chasing your software has never done, and writes the outcome down where you'd look for it.
Property managers: get started today.
Sign in, brief your first Hand, and read what it did. Plans start at $20 a month, with work included.
