For property managers
Meet the three I'd hire before the next renewal slips
Set each one up once. They just run.
Nothing reaches a tenant or a vendor until you have read it.
The staff
Hire one, or all three. They hand work to each other, and every one of them is the same object with a different brief and different accounts attached.
Dawn
Renewals
DAWN NEVER MISSES A RENEWAL.
- Gmail
- Calendar
- Sheets
- Docs
Signed in once, and only for this company.
- Watches every expiry
- Starts ninety days out
- Drafts the notice
- Chases the signature
the renewal nobody sent
Cass
Vendors
CASS CHASES THE VENDOR.
- Gmail
- Drive
- Sheets
Signed in once, and only for this company.
- Logs every work order
- Confirms the visit
- Asks for the COI
- Files what comes back
the COI that expired in March
Rey
Arrears
REY WATCHES THE ARREARS.
- Stripe
- Gmail
- Sheets
Signed in once, and only for this company.
- Checks rent daily
- Ages every balance
- Drafts the reminder
- Escalates on the ladder
four days late, every single month
An hour of it, as it actually goes
One Hand, one job, and the part where it stops and asks. Not every shift log starts in the morning, and nothing below leaves the building until you say so.
Send the nine renewal notices? Two have rent increases over 5% — I've flagged those separately, and they need your eye before anything goes out.
In your words
Things people actually ask
- “Tenant in 4B says they told us about the leak in March. Find out whether they did.”
- “Pull every work order Peak Mechanical closed this year and what we paid for each.”
- “Watch the portal tonight and tell me in the morning if anything came in as urgent.”
Questions
The ones that come up first
Will it send notices to tenants on its own?
Not unless you say so, each time. Anything going out to a tenant is drafted, shown to you, and sent only on your approval — and a rent increase over your threshold gets flagged separately rather than buried in a batch. This is deliberately not a product that mails your residents while you sleep.
Does it replace my property management software?
No. Your PMS stays the system of record for ledgers and payments. A Hand reads what it needs, does the chasing your software has never done, and writes the outcome down where you'd look for it.