A team, not a chatbot.
A Chief of Staff who runs the work, and specialists who do it. They answer your customers, know everyone you deal with, and ask before they spend your money.
See how it works or start now on the web
From $20 a monthWorks in your browserCancel any time
Chases invoices · Thursday
Waiting on you
Send the three chasers? Nothing goes out until you say so.
Written downtoday
Go on, press it. This is the one thing it always waits for.
Answers your customers.
Every Hand has its own email address. When a customer writes, it replies from what it knows about them. Before it writes to someone new, it checks with you.
Knows your people.
Contacts and companies fill in from your inbox and calendar. The whole team works from that one record, so whoever picks up a job knows what the others did.
Asks before it spends.
It won't pay, send, sign or delete without your yes, like the card above. A big job comes with a price first, and stops at the limit you agreed.
Your team
One Chief. As many specialists as the work needs.
You talk to the Chief of Staff. It hands each job to the right specialist, and adds a new one when the work calls for it. Each has a job, a name and a face. Rename them whatever you like.
Chief
Maya
Theo
Nia
Rosie
Lena
SamNot the boss? Even better.
Engineers got Claude Code. Everyone else gets Hands.
Programmers stopped doing the boring half of their job this year. Their AI writes the code; they decide what to build. Hands is that, for your job.
Level 1
Don't get replaced.
The jobs at risk are the ones done by hand. Be the person in the room who already has staff working for them.
Level 2
Be better at your job, while doing less.
Your follow-ups go out on time, your pipeline is right, your report writes itself overnight. You take the credit. Leave at five.
Level 3
Build an empire.
One person with ten Hands is a department. Take over your patch, get promoted, start the thing you keep talking about. It's a superpower. Use it.
Call them
Talk it through, out loud.
Some jobs are quicker to say than to type. Call a Hand from your browser or your iPhone and talk it through in real time. It answers in a voice, takes the job and gets on with it when you hang up.
- Live, not voice notes. Interrupt it, change your mind, ask it what it found.
- Show it things. On iPhone, turn on the camera and hold up the invoice, the letter or the broken boiler.
- It writes the call down, with what it agreed to do, like everything else.
Maya
You This one. Kessler says they paid it.
Maya That's #1182. Nothing's landed in Stripe since. Want me to ask them for the receipt?
The jobs
Start with the one you keep putting off.
You don't build a workflow. You say what you want, the way you would to a new hire. These are real asks.
Work out who hasn't paid us, and go after them.
Update everything from this week's email before I look at the pipeline.
Go through this morning and tell me only what actually needs me.
Which subcontractors still haven't sent their insurance certificates?
What renews in the next sixty days, and what should we re-quote?
Half this list has no company size and no website. Go and find them.
Draft a reply to every review from the last fortnight. Show me the two-star one first.
Start Renwick off the way we did Northline.
Swipe for more →
Brief it. Then go to bed.
“Pull what we have on Renwick and price up the renewal.”
RosieStarted. Reading the Renwick folder
Sam$26,900 billed this year, one month missingRosieFound it: a pause agreed in September
TheoBlocked by a login. Left it for you, didn't guess
NiaRenewal drafted, waiting for your yesYou don't wake up to a question. You wake up to the work.
The record
Its own database. You'll never have to fill it in.
Every call, email and decision lands as a row with a time, a name and a source. Contacts, deals and tasks keep themselves current, because the one doing the work is the one writing it down.
- People and companies fill in from your inbox and calendar
- A pipeline that shows what happened, not what someone typed on Friday
- Export your records as spreadsheets
- dana@kessler.co
- Pays
- Usually late, always pays
- Next
- Check for payment Monday
- Maya sent a chaserYou approved it · Thu 9:14 · gmail
- Maya found invoice #1182 is 41 days lateThu 9:06 · stripe
- Theo noted Dana promised to pay "this week"Mon 8:40 · from her email
- YouYou added Kessler as a clientMarch 2024
- Kept
- The March agreement says Renwick pays monthly. source: renwick-agreement.pdf, page 2
- Retired
- Renwick renews annually. from a note in June · replaced on 2 March
Memory
Monday doesn't start from nothing.
A new chat starts blank. A new hire needs three months. A Hand remembers what it learned last week, says where it learned it, and retires what stops being true.
When it finds something newer, it changes its mind and tells you so in the thread. When it hits a login it can't get past, it stops and hands you the keyboard.
Who it's for
Same Hands. Your line of work.
A business with more work than people. Pick yours to see the jobs people like you hand over first.
Which leases are up in the next ninety days, and who hasn't paid March?
Renewals, arrears and vendor paperwork, logged against the unit.
Chase every client still missing a bank statement for September.
Chasing twenty clients for the one statement each is missing.
Who owes us, and which retainers renew this month?
Proposals, handoffs, reporting and the invoice that's sixty days late.
Turn today's call notes into a follow-up and send it after I look.
Notes, follow-ups and invoices for one person with several clients.
Which grant reports are due this quarter, and what's still missing?
Grant deadlines, donor thank-yous and the board packet.
Read this month's owner statements and tell me what doesn't add up.
Reads the statements and tells you what your manager hasn't.
Swipe for more →
Where it works
It has its own computer. You don't need one.
Your Hands live in the cloud and keep working with your laptop shut. You check in from wherever you are.
Browser
Sign in and start
Brief a Hand, approve its cards and read the record from any browser. Nothing to install.
Its own computer
A real desktop, in the cloud
It opens websites, fills forms and logs in where you've let it. Watch the screen any time, or take the keyboard.
Your apps
Connected once, per business
Gmail, Calendar, Drive, Slack, Stripe, QuickBooks and hundreds more. Each business keeps its own.
What it costs
Less than a part-timer's first morning.
A plan for the app, with work included every month. Heavier months top up at the same rates, and every job's cost is itemised.
Solo
One person running the whole thing.
$20/month
$10 of work included- Every feature
- As many Hands as the work needs
- Separate businesses, kept apart
Most businesses
Team
A company that runs on it, day to day.
$75/month
$25 of work included- Everything in Solo
- Two and a half times the work of Solo
- Hands hand work to each other
Agency
Several businesses, or several people running them.
$200/month
$60 of work included- Everything in Team
- The most work included
- Built for client books
A whole team for $75 a month. ChatGPT's always-on agent only comes with its Pro plan, from $100 a month.
Look before you pick.Sign in and walk round a sample company, with its Hands, records and board, before you choose a plan.
How the pricing worksQuestions
The fair ones.
What if it does something I didn't want?
It can't send, pay, delete, sign or post without a yes from you. Those arrive as a card, like the one at the top of this page. You can let it do more on its own over time, per Hand or per kind of action, and take that back whenever you like.
How is this different from a chatbot?
A chatbot answers you while you sit there. Hands is a team that takes the job away and does it. The Chief of Staff hands it to the right specialist, who opens your inbox, logs into the site, fills the sheet and comes back with the work done. They keep a record of what they did and remember it next week.
Is this a CRM?
There's one inside it, and it fills itself in. If your work has no deals, the pipeline stays empty and everything else still works. You're paying for the staff, not the database.
Which apps does it work with?
Gmail, Google Calendar, Drive and Sheets, Outlook, Slack, Stripe, QuickBooks, Notion, HubSpot and hundreds more. You connect each one once, per business, and can disconnect it any time. Where there's no connection, it uses its own browser like a person would.
What does it cost, really?
From $20 a month, with $10 of work included. Small jobs cost cents; a long research job costs more. Every job's cost is itemised in Billing & usage, and you can set a limit on any job. You can look around a sample company before you pick a plan.
Who can see my data?
You. Each business is kept apart, and a Hand in one can't see another. We never sell your data or train models on it, and you can export your records as spreadsheets. How your data is handled.
Meet your first Hand.
Sign in with your email or Google and give it something you've been putting off. Plans start at $20 a month, with work included.
